Inspired by a Pinterest post

Listening is a massively underrated skill in the business of design.

Everyone has the best intentions, but actively listening and being present in the conversation is a tricky skill to master.

These eight tips should act as a guide to point us all in the right direction.

Key takeaway:
Listen to understand, not to just reply.

As Simon Sinek says: “Hearing is listening to what is being said. Listening is hearing what isn’t said”

In the design process, it is essential to listen to feedback, interpret and take action on it.